Terms & Conditions
Last Updated: November 2025
About These Terms
These Terms and Conditions apply to all orders placed through the Hexagon Lighting website (hexagonlighting.com). By placing an order, you agree to be bound by these terms.
Hexagon Lighting is a trading name operated in the United Kingdom. We specialise in quality lighting products and solutions.
Placing an Order
When you place an order through our website:
- You are making an offer to purchase the products at the prices shown
- We will send you an order confirmation email acknowledging receipt of your order
- A contract is formed when we dispatch your order and send a dispatch confirmation
- We reserve the right to decline any order before dispatch
- All orders are subject to availability
Pricing and Payment
All prices displayed on our website:
- Are in British Pounds (GBP)
- Include VAT at the current rate where applicable
- Are correct at the time of display but may be changed without notice
- The price charged will be the price shown when you placed your order
Payment must be received in full before we dispatch your order. We accept payment by major debit and credit cards. All transactions are processed securely.
If a pricing error occurs, we will contact you to inform you before proceeding with your order. You will have the option to proceed at the correct price or cancel your order for a full refund.
Installation and Electrical Safety
Important: All electrical lighting products must be installed by a qualified electrician in accordance with current UK electrical regulations (BS 7671).
- Always switch off power at the mains before installation
- Follow the manufacturer’s installation instructions carefully
- Ensure products are suitable for the intended location (indoor/outdoor, bathroom zones, etc.)
- We are not responsible for damage or injury caused by improper installation
If you are unsure about any aspect of installation, please consult a qualified electrician.
Product Information and Images
We make every effort to ensure that product descriptions, specifications, and images are accurate. However:
- Images are for illustrative purposes and may not show exact scale or colour
- Actual colours may vary slightly due to screen settings and lighting photography
- Specifications are provided by manufacturers and may be subject to change
- We reserve the right to correct any errors in product information
Limitation of Liability
Nothing in these terms limits our liability for:
- Death or personal injury caused by our negligence
- Fraud or fraudulent misrepresentation
- Any other liability that cannot be limited under UK law
Subject to the above, our liability for any claim relating to products purchased shall not exceed the purchase price of the product(s) in question.
We are not liable for any indirect or consequential losses, including but not limited to loss of profits, business interruption, or loss of opportunity.
Intellectual Property
All content on this website, including text, images, logos, and product photography, is owned by Hexagon Lighting or our suppliers and is protected by copyright.
You may not reproduce, distribute, or use any content from this website without our written permission.
Privacy and Data Protection
We are committed to protecting your privacy and complying with UK data protection legislation (GDPR and Data Protection Act 2018).
When you place an order, we collect personal information necessary to process and deliver your order. For full details on how we collect, use, and protect your data, please see our Privacy Policy.
Third-Party Links
Our website may contain links to third-party websites for your convenience. We are not responsible for the content, terms, or privacy practices of external websites. Please check their terms before making any purchases or providing personal information.
Changes to These Terms
We may update these Terms and Conditions from time to time. Any changes will be posted on this page with an updated “Last Updated” date. Your continued use of our website after changes are posted constitutes acceptance of the updated terms.
Governing Law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.
If you are a consumer, you will benefit from any mandatory provisions of consumer protection law in the country in which you are resident.
Disputes and Complaints
If you have a complaint or concern about our products or service, please contact us first so we can try to resolve the matter.
Contact Us
If you have any questions about these Terms and Conditions, please get in touch:
Email: [email protected]
Website: hexagonlighting.com