Delivery Information
We process and dispatch orders quickly from our UK warehouse, shipping to destinations worldwide.
Delivery information for lighting products
UK Delivery
FREE UK Mainland Delivery
Enjoy free delivery on orders over £200 (including VAT) to England, Wales & Scotland, (Some parts of Scotland are not included, please contact us)
What’s included:
- Delivery within 3-5 working days
- Full tracking
- Signature on delivery
- Sent via DHL or FedEx
Please note: Northern Ireland is not included in free mainland delivery.
Standard UK Delivery
£9.95 – Delivered in 2-3 working days via DHL
Next Day UK Delivery
From £13.95 – Order before 11:30am for next working day delivery via DHL.
Important: Working days are Monday to Friday only.
Orders placed Friday: Delivered Monday
Orders placed Saturday/Sunday: Dispatched Monday, delivered Tuesday
Custom orders may require an additional 1-2 working days
Once your order is dispatched, you’ll receive an email with tracking information so you can follow your delivery every step of the way.
International Delivery
Europe
- 1-3 items: £49.99
- 4+ items: £99.99
Rest of World
- 1-3 items: £99.99
- 4+ items: £129.99
International customers: You are responsible for any import duties, taxes, and customs clearance fees that may apply in your country.
Tracking Your Order
Once your order is dispatched, you’ll receive an email with tracking information so you can follow your delivery every step of the way.
Haven’t received your order? If your order hasn’t arrived within 7 working days of the dispatch email, please contact us immediately at [email protected]
Important Information
Courier delays: While we work with reliable courier partners (DHL, UK Mail, and FedEx), once your order leaves our warehouse, we cannot be held responsible for delays caused by the courier service.
Custom orders: Products made to order may require additional processing time before dispatch. This will be clearly stated on the product page.
Delivery address: Please ensure your delivery address is accurate. We cannot be held responsible for orders sent to incorrect addresses provided at checkout.
Haven’t received your order?
If your order hasn’t arrived within 5 working days of the dispatch email, please contact us immediately at [email protected]
Need Help?
If you have questions about delivery or need to make special arrangements, please get in touch:
Email: [email protected]
We’re here to help ensure your lighting arrives safely and on time.
Delivery information for Garage flooring
UK Delivery
We provide a standard 2-5 working day courier service for regular orders and a roadside pallet service for large orders. Orders are usually dispatched within 48 hours but can take longer during busy periods – in these instances delivery can be 3-7 working days. We always look to dispatch our orders as quickly as possible. If unsure about a delivery date please contact our team, they will be happy to help.
| Weight | Zone 1 (UK Mainland) | Zone 2 (UK Scottish Highlands & Central London) |
|---|---|---|
| Under 10kg | £9.96 | £19.98 |
| Under 50kg | £19.98 | £39.96 |
| Under 80kg | £29.94 | £49.98 |
| Under 150kg | £49.98 | £69.96 |
| Under 250kg | £59.94 | £79.98 |
| Under 400kg | £69.96 | £89.94 |
| Under 650kg | £79.92 | £99.96 |
| Under 850kg | £99.96 | £119.94 |
| Under 1500kg | £129.96 | £149.94 |
| Under 2350kg | £169.92 | £189.96 |
| Over 2350kg | £199.98 | £219.96 |
International Delivery
Please contact us to obtain a shipping quote.
Tracking Your Order
Once your order is dispatched, you’ll receive an email with tracking information so you can follow your delivery every step of the way.
Haven’t received your order? If your order hasn’t arrived within 7 working days of the dispatch email, please contact us immediately at [email protected]
Important Information
Courier delays: While we work with reliable courier partners (DHL, UK Mail, and FedEx), once your order leaves our warehouse, we cannot be held responsible for delays caused by the courier service.
Custom orders: Products made to order may require additional processing time before dispatch. This will be clearly stated on the product page.
Delivery address: Please ensure your delivery address is accurate. We cannot be held responsible for orders sent to incorrect addresses provided at checkout.
Haven’t received your order?
If your order hasn’t arrived within 5 working days of the dispatch email, please contact us immediately at [email protected]
Need Help?
If you have questions about delivery or need to make special arrangements, please get in touch:
Email: [email protected]
We’re here to help ensure your lighting arrives safely and on time.
Delivery information for Neon Lighting
UK Delivery
All Neon orders are custom made and take around 10 working days to produce once production is complete we will ship the order out.
Delivery cost will depend on the sign of the Neon Sign.
From £11.95 – Delivered in 2-3 working days via DHL
Next Day UK Delivery (after your light is made)
From £13.95 – Order before 11:30am for next working day delivery via Fedex.
Important: Working days are Monday to Friday only.
Orders placed Friday: Delivered Monday / Tuesday
Orders placed Saturday/Sunday: Dispatched Monday, delivered Tuesday / Wednesday.
Once your order is dispatched, you’ll receive an email with tracking information so you can follow your delivery every step of the way.
International Delivery
Please contact us for a quote
Tracking Your Order
Once your order is dispatched, you’ll receive an email with tracking information so you can follow your delivery every step of the way.
Haven’t received your order? If your order hasn’t arrived within 7 working days of the dispatch email, please contact us immediately at [email protected]
Important Information
Courier delays: While we work with reliable courier partners (DHL, UK Mail, and FedEx), once your order leaves our warehouse, we cannot be held responsible for delays caused by the courier service.
Custom orders: Products made to order may require additional processing time before dispatch. This will be clearly stated on the product page.
Delivery address: Please ensure your delivery address is accurate. We cannot be held responsible for orders sent to incorrect addresses provided at checkout.
Haven’t received your order?
If your order hasn’t arrived within 5 working days of the dispatch email, please contact us immediately at [email protected]
Need Help?
If you have questions about delivery or need to make special arrangements, please get in touch:
Email: [email protected]
We’re here to help ensure your lighting arrives safely and on time.